Adoption Consultant

Summary

Join our team as an Adoption Consultant at 6sense, where you'll be responsible for understanding customer strategic objectives and executing 6sense use cases. You'll work with incredible people to deliver the future of account-based sales and marketing technology.

Requirements

• Excellent project management and organizational skills
• Excellent interpersonal and presenting skills
• Experience managing or working with enterprise customers
• Technical or non-technical software experience
• Ability to manage multiple projects simultaneously, prioritize, and scale
• Ability and desire to work in a high energy and rapidly evolving B2B software startup environment
• Proactive self-starter who can comfortably and respectably speak their mind, manage shifting priorities, empathize with customers, and do the right thing

Responsibilities

• Quarterback project delivery, with engagements spanning across the customer lifecycle, including implementation of 6sense use cases from inception to launch
• Act as the primary point of contact for customers regarding project plan, progress, and risks
• Understand customer’s strategic priorities and how they track and measure initiatives to achieve ideal outcomes
• Work with customer to identify end to end workflow and translate them into business and technical requirements
• Identify the strategic impact of use cases on the customer’s business and help prioritize them to meet business objectives, with the goal of generating positive ROI
• Partner with internal 6sense teams to proactively resolve issues and ensure on-time delivery across programs
• Assist in driving product adoption post-onboarding
• Act as a knowledge partner and 6sense expert to strategically guide customers through best practices
• Contribute to the development of 6sense best practices, including internal and external training materials and other collaterals
• Work closely with sales team to ensure implementation expectations are set accurately

Benefits

• Full-time employees can take advantage of health coverage
• Paid parental leave
• Generous paid time-off and holidays
• Quarterly self-care days off
• Stock options