Remote Associate Account Manager

Summary

Join RxVantage as we transform how medical practices engage with life sciences resources and expertise. We are seeking an Associate Account Manager to join our Practice Growth team, a pivotal role in onboarding and supporting medical practices.

Requirements

• 2+ years in New Client Implementation or Onboarding roles, ideally within the healthcare or pharmaceutical industries
• Familiarity with SaaS platforms and experience working with Salesforce, Outreach, and video conferencing tools like Zoom/Google Hangouts
• BA/BS degree or equivalent practical experience

Responsibilities

• Conduct registration calls with medical practices to guide them through the onboarding process, ensuring they understand how to navigate the platform
• Set up office accounts, manage their status, and maintain data integrity within Salesforce and Outreach
• Oversee practices post-launch for the first 90 days to ensure product usability and drive long-term engagement
• Present new features to both new and existing customers and activate those features in their account settings if they show interest
• Identify and explore opportunities to expand existing customer locations and launch new ones during customer interactions
• Participate in special projects as assigned by management and collaborate with the full Account Management team to optimize client engagement strategies
• Provide valuable feedback on practice performance, how we can improve our services, and insights into scaling our approach to manage multiple accounts effectively

Benefits

• Competitive Salary
• 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans
• Short-term and Long-term Disability
• Life Insurance
• 401k Matching
• Work from Anywhere!
• Flexible PTO - Take the time when you want it!
• 100% Paid Parental Leave
• Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period
• Charitable donation matching