Remote Back Office Officer, Onboarding
Capital.com
πRemote - Bulgaria, Cyprus
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Job highlights
Summary
Join our Back Office team as a dynamic individual to play a key role in the onboarding/KYC process for both new and existing customers. This position offers a unique opportunity to gain exposure across all Back Office functions, enhancing your overall knowledge and experience.
Requirements
- Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus
- English language β B2+
- Attention to detail and ability to multitask
- Ability to work a flexible shift schedule (sometimes including nights and weekends, night and weekend shifts are remote)
- Ability to work in a team in a very dynamic environment
Responsibilities
- Verification of clients
- Request validate and approve documents as part of the KYC onboarding process
- Ensure the company's strong KYC and AML procedures are strictly followed
- Review screening alerts for Politically Exposed Persons (PEPs), Sanctions, and Adverse Media in a timely and diligent manner
- Investigating and responding to AML and transaction monitoring alerts
- Liaise with internal teams to ensure a smooth onboarding experience
- Demonstrate strong analytical skills in assessing risks of prospective clients
- Document authenticity verification using available software and provided training
- Identify and report fraudulent applications and reject those that do not meet the agreed assessment criteria
Benefits
- Competitive Salary
- International Team Collaboration
- State-of-the-art Equipment
- Generous Annual Leave Policy
- Employee Referral Program
- Comprehensive Private Medical Insurance
- Annual Global Performance Review Cycle
- Annual discretionary bonus
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