Remote Bilingual Collections Specialist
GoodLeap
π΅ $37k
πRemote - United States
Please let GoodLeap know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join our team as a Collections Specialist and play a crucial role in resolving overdue bills and collecting payments from individuals or businesses responsible for the debt.
Requirements
- 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
- Excellent verbal and written communication skills
- Prior telemarketing experience with financial products preferred
- Proficiency with Microsoft Office applications
- Self-motivated and extremely goal-oriented
- Team Player
- Professional demeanor
- Bilingual English/Spanish required
Responsibilities
- Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
- Identify accounts with overdue payments and find solutions to help bring their loan to a current status
- Maintain daily, weekly and monthly collection and metric goals
- Outbound/Inbound calls with clients to resolve debts owed
Benefits
$18.00 / hr. +bonus
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