Remote Bilingual Collections Specialist

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GoodLeap

πŸ’΅ $37k
πŸ“Remote - United States

Job highlights

Summary

Join our team as a Collections Specialist and play a crucial role in resolving overdue bills and collecting payments from individuals or businesses responsible for the debt.

Requirements

  • 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
  • Excellent verbal and written communication skills
  • Prior telemarketing experience with financial products preferred
  • Proficiency with Microsoft Office applications
  • Self-motivated and extremely goal-oriented
  • Team Player
  • Professional demeanor
  • Bilingual English/Spanish required

Responsibilities

  • Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
  • Identify accounts with overdue payments and find solutions to help bring their loan to a current status
  • Maintain daily, weekly and monthly collection and metric goals
  • Outbound/Inbound calls with clients to resolve debts owed

Benefits

$18.00 / hr. +bonus

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