Remote Billing Support Specialist
Wargaming
πRemote - Serbia
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Job highlights
Summary
Join our Billing Support team to help users solve payment issues, protect their accounts, and recover in-game property. As a specialist, you'll communicate with multilingual audiences, work in alternating shifts, and have the opportunity to develop your skills within the company.
Requirements
- Secondary or higher education (students of part-time education, as well as the last courses)
- Knowledge of English and Russian at Intermediate level and above
- Advanced PC user
Responsibilities
- Support company's MMO games (World of Tanks, World of Warplanes, World of Warships, World of Tanks Blitz, etc.). Communicating with a multilingual audience on issues related to accounts and payments
- Helping users protect their accounts, prevent fraudulent activity, and recover in-game property, if needed
Benefits
- Additional Vacation days on top of the statutory minimum dependent on years of service with Wargaming Group
- Up to 8 βTrust daysβ per calendar year that require no medical certificate
- Career development and education opportunities within the company
- English clubs and platform for learning languages
- Premium Private Health Care
- Mental well-being program (iFeel)
- Commuting allowance
- FitPass membership
- Employee Discounts
- Personal Gaming Account
- Coffee, fruits, and snacks in the office
- Company events
- Seniority Awards
- Referral program - you can recommend the best talents to the Company and receive a reward
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