Remote Business Engagement Manager

Summary

Join Harrow, a leading U.S. ophthalmic-focused pharmaceutical company, as a Business Engagement Manager to manage business in an assigned base of new and existing customers for Ophthalmology and Retina.

Requirements

• 5-10+ years of strategic Retina and/or Ophthalmology sales experience, ophthalmic market preferred specific to Ophthalmology and Retina
• Bachelor’s degree with MBA desirable (additional years of service can replace MBA)
• Experience with execution of targeted business plans around priorities and goals
• C Suite Business Acumen for executive presentation, engagement and appropriate follow up
• Team player with a positive, can-do attitude
• Strong written, verbal and presentation communication skills including executive preparation and delivery of C Suite presentations
• Ability to think creatively in confronting issues and pursuing novel approaches to old problems
• Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards
• Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
• Proficient in the use of CRMs and Microsoft Office software products

Responsibilities

• Manage business in an assigned base of new and existing customers for Ophthalmology and Retina
• Report to the VP of Posterior Portfolio
• Participate as a key member of the commercial team within their assigned region
• Obtain various MBO's inclusive of managing current GPO contracts and having quarterly business reviews with accounts in assigned geography
• Cultivate executive leadership relationships in assigned accounts
• Communicate, educate, and explain to practices/ASC's and said leadership the posterior portfolio GPO contract offerings, and any updates on such offerings, using approved messaging and materials
• Serve as a liaison between Harrow and their assigned accounts
• Utilize the Customer Relationship Management (CRM) system appropriately
• Execute cohesive strategies and collaborate compliantly with Marketing, Field sales, GPO, Market Access and Inside Sales
• Effectively manage assigned operating expense budget for travel and customer training
• Monitor Harrow share % of portfolio products within assigned territory or accounts
• Evaluate customer, market and competitor activity and update the organization accordingly
• Establish and maintain effective access and reimbursement initiatives and triage where appropriate
• Utilize resources to enhance productivity and provide optimal customer satisfaction

Benefits

• Remote work
• Travel up to 50% including overnight stays