Remote Business Improvement Lead, Order To Cash

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Experian

πŸ“Remote - Costa Rica

Job highlights

Summary

Join Experian as Business Improvement Lead, OTC to lead and oversee major transformation projects, create strategies to enhance business processes, boost company profitability, improve operational efficiency, and lead organizational change.

Requirements

  • Bachelor’s degree in relevant field of study or equivalent work experience – Required
  • 4+ years of Business Process Management and/or process improvement experience and 2+ years in a leadership role
  • Lean Six Sigma Experience as an ideal
  • Knowledge of industry best practices and new trends in enterprise transformation
  • Experience with Finance processes (P2P, O2C, R2R)
  • ERP/CRM systems experience; SAP or Oracle & Salesforce experience

Responsibilities

  • Collaborate with senior leadership to define transformation goals
  • Perform current state and future state assessment, operating model design, gap analysis, process assessment, reengineering and operational implementation
  • Lead transformation projects from creation to completion, ensuring they are delivered on time, within scope
  • Establish OKRs and metrics to measure the success of transformation projects
  • Establish success criteria and track the growth and Return on investment of process improvements and other business transformation efforts
  • Executive Communication: Present progress and results of main projects to senior leadership
  • Maintain our Continuous Improvement resources, such as document repositories, templates, enterprise process maps

Benefits

  • Medical insurance
  • Life and dental insurance
  • Asociacion Solidarista
  • International Share Save Plan
  • Flex Work/Work from home
  • Paid time off
  • Annual Performance Bonus
  • Education Reimbursement
  • Family Bonding
  • Bereavement Leave
  • Referral Program

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