Business Operations and Analytics Manager

Summary

Join Honor as a Business Operations Manager to manage and refine Honor's core business line items: pricing, revenue sharing, and base wages, using data-driven insights to make a real impact.

Requirements

• Experience: 7+ years in business operations, strategy, management consulting, or investment banking/FP&A in a high-growth or fast-paced setting
• Education: Bachelor’s in technical or business fields (MBA preferred)
• Analytical Skills: Strategic thinker with advanced quantitative and qualitative analysis abilities
• Project Management: Skilled in managing end-to-end projects, including initiation, planning, execution, and monitoring, ensuring alignment with stakeholder objectives and adherence to timelines and budgets
• Technical Skills: Advanced skills in working with Google sheets/Excel and BI tools (Looker, Tableau, etc); SQL experience preferred
• Cross-functional Collaboration: Skilled at cross-functional project management, including communicating and presenting analytics to cross-functional leaders
• Prioritization: Highly organized, detail-oriented, and adept at managing competing priorities
• Implementation: Strong execution skills, ability to consistently meet timelines, exceed expectations and operate from a sense of urgency through ambiguity or changing business needs

Responsibilities

• Analyze and Optimize : Use your advanced analytical skills to assess data on wages for Honor Care Professionals, partner pricing, and revenue sharing
• Drive Project Management : Lead and coordinate workflows for market pricing and wage adjustments
• Lead Monthly Market Reviews : Facilitate a monthly cross-functional review to share wage-related market insights with leadership, helping drive action to maintain an optimal caregiver supply
• Develop Key Metrics and Reports : Design and implement performance metrics, reports, and dashboards that will empower teams to manage and achieve our pricing and wage goals
• Collaborate for Quality and Efficiency : Work closely with operations and product teams to enhance the quality of care, optimize caregiver costs, and streamline processes
• Support Financial Planning : Assist with margin modeling and analytics, participate in our annual budget process, and contribute to price and wage forecasting
• Manage Vendor Relationships : Oversee relationships with external wage and pricing research vendors, coordinating process updates and developing tools to share relevant data with partners
• Present Economic Insights : Support our external partner reporting function, creating and presenting economic overviews to provide valuable insights

Benefits

Honor is remote friendly!