Remote Business System Analyst

Summary

Join our RevOps team as System Business Analyst and contribute to driving business improvements through technology, working in one of our Central European offices or from home on a full-time basis.

Requirements

• 1-3 years of experience as a Salesforce Administrator, preferably within a SaaS or tech environment
• Hands-on experience with Salesforce configuration, and basic administration tasks (e.g., user management, permissions, data management, reports & dashboards, integrations)
• Business acumen with a focus on understanding revenue processes and aligning system functions to business needs
• Ideally, but not necessarily, previous experience with PRM and other channel partnership software (e.g. Channeltivity, Crossbeam, SuperGlue)
• Salesforce Certified Administrator or equivalent certifications

Responsibilities

• Deploy operating processes that drive compliance/efficiency and ensure rigorous adoption across the Go-To-Market organization
• Provide technical Salesforce support to end-users, diagnosing system issues and escalating complex problems when necessary
• Create, maintain, and update Salesforce documentation (user guides, process flows, system configurations) to ensure consistent knowledge sharing. Ensure system changes and updates are fully documented, and communicate updates to relevant teams
• Administer Channel Partnerships related tech-stack such as Channeltivity, Crossbeam, SuperGlue
• Conduct regular investigations into the current technical setup, identifying inefficiencies and proposing actionable solutions to improve processes. Research and recommend enhancements to workflows, reports, dashboards, and automations that align with business goals
• Collaborate with the Revenue Operations team on larger Salesforce initiatives such as system migrations, integrations, and upgrades. Assist in the testing and implementation of new Salesforce features and improvements

Benefits

• Flexible working hours to accommodate your working style
• Remote work with several Bloomreach Hubs available across three continents
• 5 paid days off to volunteer
• $1,500 professional education budget on an annual basis
• Employee Assistance Program with counselors available for non-work-related challenges
• Subscription to Calm - sleep and meditation app
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options granted depending on a team member’s role, seniority, and location
• Company performance bonus
• Employee referral bonus of up to $3,000 paid out immediately after the new hire starts