Client Success Manager
Mintel
πRemote - Philippines
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Job highlights
Summary
Join our team as a Client Insights Manager in Southeast Asia, where you will handle client accounts and collaborate with internal teams to drive business growth.
Requirements
- 4+ years' experience in research, insights, or advertising agency in client-facing role
- Data storytelling skills: connect dots and distill insights across multiple market intelligence tools
- Presentation skills: present insights clearly and confidently to clients
- Experience managing portfolio of clients, independently organizing and prioritizing tasks
- Collaborative mindset and out-of-the-box thinking
- Fluency in written and spoken English & Filipino
Responsibilities
- Handle a portfolio of Mintel's clients in the Philippines and Singapore
- Collaborate with Account Managers on commercial side of assigned accounts
- Assess account health and agree on success plan for clients
- Participate in discussions with content, product development, and marketing teams to support clients
Benefits
- Flexi-time start and end times
- Blended (office/home) approach to work
- Home office IT equipment allowance
- Generous annual leave and wider circle employee benefits
- Additional one day off to celebrate birthday
- Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives)
- Giving back is part of our culture with 2 days leave per year to join local volunteering activity
- Mental health and wellbeing support via Modern Health App
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