Client Success Manager

Summary

Join our team as a Client Insights Manager in Southeast Asia, where you will handle client accounts and collaborate with internal teams to drive business growth.

Requirements

• 4+ years' experience in research, insights, or advertising agency in client-facing role
• Data storytelling skills: connect dots and distill insights across multiple market intelligence tools
• Presentation skills: present insights clearly and confidently to clients
• Experience managing portfolio of clients, independently organizing and prioritizing tasks
• Collaborative mindset and out-of-the-box thinking
• Fluency in written and spoken English & Filipino

Responsibilities

• Handle a portfolio of Mintel's clients in the Philippines and Singapore
• Collaborate with Account Managers on commercial side of assigned accounts
• Assess account health and agree on success plan for clients
• Participate in discussions with content, product development, and marketing teams to support clients

Benefits

• Flexi-time start and end times
• Blended (office/home) approach to work
• Home office IT equipment allowance
• Generous annual leave and wider circle employee benefits
• Additional one day off to celebrate birthday
• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives)
• Giving back is part of our culture with 2 days leave per year to join local volunteering activity
• Mental health and wellbeing support via Modern Health App