Remote Colleague Administrator

Summary

Join our innovative information technology team as a Colleague Administrator at Wittenberg University in Springfield, Ohio. This position offers the opportunity to make significant contributions to technological advancements and improve operations while increasing your technical acumen.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience)
• 3-5 years of experience working with Ellucian Colleague administration
• Experience with UniData or UniBasic query language and SQL
• Experience with Colleague Studio
• Working knowledge of the Linux Operating System, as required to install and maintain Colleague in that environment including file and directory management, security/permissions and managing Linux accounts
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team, managing multiple tasks and priorities effectively
• Prior experience in coordinating meetings and facilitating group discussions

Responsibilities

• Manage and administer the ERP system, including user access, security settings, and system configurations
• Perform regular system updates, back-ups, database clones, patches, and upgrades to ensure the system is running smoothly and securely
• Monitor system performance and troubleshoot any issues or errors that arise, creating Ellucian cases navigating support and escalation processes to resolve issues
• Develop project plans and clear and concise documentation of systems and processes
• Oversee the integrity and accuracy of data within the system
• Develop and implement data management procedures and best practices in collaboration with appropriate CampusWorks stakeholders and campus stakeholders
• Assist in data migration, data cleansing, and data validation efforts
• In collaboration with and approval from the CIO, customize and configure the ERP system to meet the specific needs and requirements of the institution
• Work closely with the CIO, other IT team members, and departments to integrate the ERP system with other systems and applications
• Collaborate with campus stakeholders to gather requirements and implement solutions that streamline institution processes
• Create and disseminate clear and concise documentation of systems and functions

Preferred Qualifications

• Leadership experience in managing technical projects and teams, with a focus on enterprise application support
• Experience in developing and executing strategic technology plans that align with institutional goals
• Experience with Ellucian Experience and Ethos is a plus

Benefits

• Competitive pay
• Robust benefits for full-time employees
• Professional development opportunities