Remote Community Manager

Summary

Join Praytell, a creative communications agency, as a Community Manager to cultivate communities across social media channels, conduct daily social listening, and report back on community management trends. You will partner with account, project management, and creative teams to ensure alignment with brand programs and priorities.

Responsibilities

• Cultivate communities across a wide variety of social media channels (LinkedIn, Instagram, Facebook, X, TikTok, etc.) for brands on a daily basis by accurately posting and/or scheduling content, reactively and proactively engaging with audiences
• Conduct daily social listening to monitor for relevant industry/brand conversations and potential trendjacking opportunities
• Consistently reporting back on community management trends to help inform brand recommendations and content
• Partnering with the day to day account, project management and creative teams to ensure community management activities are fully aligned with and support related brand programs and priorities
• Collaborating with brand customer service team as needed
• Assisting the copywriting team with content development
• Assisting the strategy and account teams with reporting and analytics
• Participating in brainstorms and big idea development, client calls and team meetings
• Staying up-to-date on the latest platform and industry news, trends and best practices in the social media space to regularly share out with teams and clients