Remote Customer Service Agent
Leadtech Group
πRemote - Colombia
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Job highlights
Summary
Join our team as a Customer Service Agent and work from home in Colombia. We're looking for someone with high-level Spanish and English skills, customer support experience, and autonomy to self-organize daily tasks.
Requirements
- Proven customer support experience or experience as a client service representative
- Familiarity with CRM systems and practices
- Client Orientation and Detail Orientation
- High level of commitment to the project once enrolled
- Autonomy to self organize your daily tasks
- Proficient level of English and Spanish (written and spoken)
- Own computer and a good internet connection to work from home
- Availability to work on weekends (at least one day)
Responsibilities
- Handling incoming emails
- Solving both routine problems and complex customer inquiries
- Complaint handling
- Use defined procedures for responding to our customers
- Report errors and improvements discovered in the website
Benefits
- Competitive salary
- Permanent contract
- 15 days of vacation
- Remote work to help you balance between work and your personal life
- Affordable Connectivity Program
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Please let Leadtech Group know you found this job on JobsCollider. Thanks! π