Remote Data Analyst II

Summary

Join Spring Health's Customer Experience team as a Data Analyst II! This remote, full-time role involves creating impactful data analyses and dashboards for customers and internal stakeholders. You will collaborate with Product Managers, leverage data sources like Snowflake and Looker, and develop compelling narratives around Spring Health's impact. Success in this role means high customer satisfaction, data accuracy, timely report delivery, and innovative solutions. The position requires strong SQL skills, 3+ years of data experience, and excellent communication. Spring Health offers a competitive salary, stock options, and a comprehensive benefits package including health insurance, paid time off, parental leave, and professional development opportunities.

Requirements

• You are strong with SQL and are able to effectively query data across many sources
• You have 3+ years of working experience working with data, data visualization, and dashboarding tools (e.g., Looker, PowerBI, Tableau, etc.)
• Strong analytical skills and a keen eye for detail
• You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders
• You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience
• You are humble, highly motivated, and thrive in fast-paced environments
• You have a passion for successfully navigating ambiguous problem areas and learning new approaches
• Ability to travel once a quarter

Responsibilities

• Deliver analyses and dashboards to customers and internal stakeholders they need to tell compelling stories about Spring Health’s impact
• Dive into different data sources, quickly building expertise on what is possible, and developing creative solutions based on your stakeholder’s needs
• Develop a deep understanding of our products and how we tell the story of their impact to customers
• Collaborate with Product to inform how we evolve our customer data story and expand our standard suite of reporting
• Surface opportunities to automate and scale commonly requested reports and data sets
• Become an expert working with our data stack including R, Snowflake, Looker, dbt, and RStudio Connect

Preferred Qualifications

• Prior experience with R is nice to have
• Prior experience with dbt is nice to have
• You are passionate about changing the face of mental health care, and Spring Health’s mission to remove all barriers to mental health resonates with you

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass , an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week , fully paid , sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!