Remote Data Analyst II

Summary

Join our mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. We're looking for a customer-centric and detail-oriented Data Analyst II to join the Customer Experience team.

Requirements

• You are strong with SQL and are able to effectively query data across many sources
• You have 3+ years of working experience working with data, data visualization, and dashboarding tools (e.g., Looker, PowerBI, Tableau, etc.)
• Strong analytical skills and a keen eye for detail
• You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders
• You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience
• You are humble, highly motivated, and thrive in fast-paced environments
• You have a passion for successfully navigating ambiguous problem areas and learning new approaches

Responsibilities

• Delivering analyses and dashboards to customers and internal stakeholders
• Diving into different data sources, quickly building expertise on what is possible, and developing creative solutions based on your stakeholder’s needs
• Developing a deep understanding of our products and how we tell the story of their impact to customers
• Collaborate with Product to inform how we evolve our customer data story and expand our standard suite of reporting
• Surface opportunities to automate and scale commonly requested reports and data sets
• Become an expert working with our data stack including R, Snowflake, Looker, dbt, and RStudio Connect

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses