Remote Digital Factory Partner Manager

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, to lead the Content Partner team as Digital Factory Partner Manager. This role involves building key relationships, growing and supporting the partner program through education and enablement, and providing product best practices guidance to Veeva customers and digital factory partners.

Requirements

• Bachelor's degree or equivalent experience
• 3+ years experience in Account or Partner Management, Digital Strategy, or Program Management either at a pharma/healthcare advertising/marketing agency or tech company
• Proven track record of establishing partner and client-facing relationships as a strategic trusted advisor and fostering close relationships with agencies, customers, and internal stakeholders
• Experience in multichannel marketing projects, including closed-loop marketing, email, and websites
• Experience creating and delivering training to internal or external stakeholders
• Ability to be able to take complex client and vendor requirements and articulate them to both business and technical audiences
• Background in product support or as a product subject matter expert
• Independent and hands-on attitude, with an interest in learning salesforce.com system administration
• Excellent verbal and written English
• Strong analytical and communication skills; written, verbal, and formal presentation
• Ability to communicate to all audiences (and understand the audience and goals) or levels of an organization (written, verbal, formal presentation)

Responsibilities

• Work closely with strategic/business contacts within the digital factory partner organizations who create content and use Veeva's multichannel products
• Generate and qualify potential new digital factory partners and lead business calls with partners and/or customers
• Maintain and grow partner relationships through consistent communication, outreach, and support
• Collaborate with Veeva strategy. sales and product team to educate customers and stakeholders on the value of the Digital Factory Accelerator Program and best practices for working with large-scale production companies
• Identify opportunities to support customer success
• Support the technical program manager to triage and troubleshoot customer project requirements with partners, customers, and/or internal departments

Benefits

• Veeva charitable giving program
• Allocations for continuous learning and development
• Health and wellness programs