Remote Digital Factory Partner Manager
Veeva Systems
πRemote - India
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Job highlights
Summary
Join us in transforming the life sciences industry as a Digital Factory Partner Manager, leading Veeva's Digital Factory Partners globally and building key relationships to grow and support the partner program.
Requirements
- Bachelorβs degree or equivalent experience
- 3+ years experience in Account or Partner Management, Digital Strategy, or Program Management either at a pharma/healthcare advertising/marketing agency or tech company
- Proven track record of establishing partner and client-facing relationships as a strategic trusted advisor and fostering close relationships with agencies, customers, and internal stakeholders
- Experience in multichannel marketing projects, including closed-loop marketing, email, and websites
- Experience creating and delivering training to internal or external stakeholders
- Ability to be able to take complex client and vendor requirements and articulate them to both business and technical audiences
- Background in product support or as a product subject matter expert
- Independent and hands-on attitude, with an interest in learning salesforce.com system administration
- Excellent verbal and written English
- Strong analytical and communication skills; written, verbal, and formal presentation
- Ability to communicate to all audiences (and understand the audience and goals) or levels of an organization (written, verbal, formal presentation)
Responsibilities
- Work closely with strategic/business contacts within digital factory partner organizations
- Generate and qualify potential new digital factory partners and lead business calls with partners and/or customers
- Maintain and grow partner relationships through consistent communication, outreach, and support
- Collaborate with Veeva strategy. sales and product team to educate customers and stakeholders on the value of the Digital Factory Accelerator Program and best practices for working with large-scale production companies
- Identify opportunities to support customer success
- Support the technical program manager to triage and troubleshoot customer project requirements with partners, customers, and/or internal departments
Benefits
- Veeva charitable giving program
- Allocations for continuous learning and development
- Health and wellness programs
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