Remote Director

Summary

Join the Tessitura People team as a Director of Total Rewards to oversee global payroll administration, develop and administer total rewards programs, and provide a robust, competitive, and equitable compensation and benefits package.

Requirements

• Bachelor’s degree in related field or 7-10 years of applicable experience in total rewards, compensation, benefits, and/or HR operations
• Experience with and knowledge of payroll practices within a multi-state setup
• Strong understanding of benefits principles, regulations, and market trends
• Advanced Excel, reporting, and analysis skills
• Knowledge of international, federal, state, and local compensation and benefits laws
• Proficiency with ADP Workforce Now or similar HRIS system; experience expanding use of HRIS compensation and total rewards modules
• Ability to engage with and build credibility with internal and external stakeholders, brokers, and vendors
• Strong verbal and written communication skills
• Excellent project management, time management and organizational abilities
• Ability to professionally manage and safeguard highly sensitive and confidential information
• High attention to detail, with a focus on doing it right vs. getting it done
• Passionate people advocate with a growth mindset and a global perspective
• Be based in and authorized to work in the United States

Responsibilities

• Oversee payroll processes in multiple countries, ensuring accurate and timely payment of salaries, taxes, and deductions
• Maintain comprehensive global compensation and benefits programs aligned with market data, fairness & transparency, business objectives, and employee needs
• Manage health insurance, retirement savings, and other benefits programs across multiple countries
• Lead the annual compensation review cycle, including salary adjustments, merit increases, and bonus programs. Maintain global salary structures and market pricing
• Ensure adherence to labor laws and regulations in all relevant jurisdictions
• Oversee accurate and timely payroll in multiple countries, including all benefits and tax deductions
• Manage payroll analysts (outsourced or full-time)
• Recommend improvements to payroll processes, systems, and providers
• Document applicable processes, checklists, and SOPs for areas of responsibility and ensure compliance with them
• Coordinate with the Finance team on reporting and payroll data analysis, general ledger, banking, reconciliation, and audit requests
• Manage workers’ compensation, unemployment, and tax compliance in each state and country. Establish new state or country registrations when necessary
• Oversee compliance with federal, state and local legal requirements
• Oversee and administer benefits programs in multiple countries
• Analyze benefit utilization and make recommendations based on market data and employee needs
• Lead effective employee benefits communication, including marketing materials, educational sessions, and open enrollment
• Manage relationships with brokers, retirement/pension plan providers, and other vendors
• In conjunction with leadership, evaluate coverage, services, and costs with carriers and brokers to determine feasibility in terms of cost, risk and impact
• Ensure compliance with regulations related to benefits and compensation, and lead retirement compliance activities such as audits in all countries
• In collaboration with leadership, administer a global total rewards strategy, including compensation and benefits that align with the organization’s goals, budget, and competitive market practices
• Utilize market data and analytics to evaluate the effectiveness of total rewards programs and recommend enhancements to ensure attraction, retention, and engagement of talent
• In conjunction with outside consultants, lead compensation projects such as market data review, job level evaluation, and gender pay analysis
• Provide ad-hoc compensation support and advice when required
• Oversee the annual compensation process
• Serve as a trusted advisor on compensation, benefits, and payroll matters
• Use managerial best practices to lead and support a growing team
• Provide exceptional and prompt customer service to a fully distributed, multi-national workforce
• Proactively identify issues and resolve them, implement process improvements and enhance efficiencies
• Collaborate cross-functionally to streamline processes and enhance our team’s experience
• Ensure accuracy and integrity of HR data and systems, implementing best practices for data management, data integrity and security
• Assist in other functional People Team areas and projects as needed
• Be occasionally available early or late in the work day to meet with colleagues or vendors in European and Asia Pacific regions
• Travel 2-3 times per year for team meetings or conferences

Preferred Qualifications

• Experience in multi-national payroll
• CCP / CBP / CPP / PHR / SHRM certifications
• Experience with self-funded health insurance programs