Director, Credit Program Management

Summary

Join First Help Financial as Director, Credit Program Management and lead the development of next generation credit programs, oversee a team of program and market research managers, and partner with senior-level executives to drive strategic credit program agenda.

Requirements

• At least 10 years of experience in credit program development and management, credit rule creations and implementations using advanced analytic models and technologies
• At least 5 years of experience in managing teams
• Expert ability to understand and interpret advanced analytics, ML models, and technology usage for program management
• Expertise in gathering competitor intelligence, programs, and implementing credit risk policy and guidelines
• Strong oral and written communication skills, with experience presenting to senior management
• Experience in auto finance (Sales a big plus) and strong leadership skills
• Strong project management skills

Responsibilities

• Lead the development of next generation credit programs for FHF
• Lead and partner with operational departments (Sales, Credit, Funding, and more) to improve program offerings
• Oversee and develop a group of program and market research managers
• Partner with other senior-level executives in sales, operations, finance, and technology to drive the strategic credit program(s) agenda of the company
• Plans and oversees ongoing credit program excellence that aligns with company goals
• Heads the development and execution of a detailed program strategy
• Drives initiatives and fosters continuous improvements of existing programs by leveraging data-driven insights and utilizing best course of action to optimize program performance
• Collaborates across multiple departments and stakeholders and coordinates progress toward program objectives by maintaining effective communication at all levels

Benefits

• Generous salaries
• Competitive health and welfare benefits
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Quarterly social outings
• Monthly lunches
• Robust employee recognition and training development program