Remote Director of Business Applications

Summary

Join our team as a Director of Business Applications and lead the Business Applications Team, utilizing your extensive management background and domain expertise to support team members in their day-to-day activities, provide opportunities for job and career growth, and continually look for ways to improve processes and documentation.

Responsibilities

• Manage the Business Applications Team of 7+ professionals
• Provide resource allocation for new projects for the team based on correlating SOW requirements to team members availability and skill set
• Help onboard and integrate new team members
• Organize and facilitate recurring team meetings
• Organize and facilitate individual meetings with team members to work on personal, team, and career development
• Meet with client's escalation when needed to understand the situation and work with client and consultant for a solution
• Work with billing team and project management team to resolve outstanding receivables
• Provide guidance for any problems and issues occurring for the team
• Provide insight and documentation into/for process improvement for client supported activities for internal team to utilize
• Organize and update client delivery documents
• Work with team on continually improving application documentation for clients
• Ensure all team members are effectively trained and cross-trained in systems and processes
• Ensure team members are trained in new and updated modules and applications released by Deltek
• Monitor and provide performance feedback to team members throughout the performance year
• Assist team members with prioritization of workload, communications, etc. and delegates work assignments to team members as appropriate
• Work with management on meeting corporate goals for Business Applications team
• Be able to support client projects in absence of assigned consultants due to scheduled or unscheduled time off from work
• Help team members with client issues where they need assistance
• Provide insight into level of effort for parts of projects or activities
• Work with Sales & Marketing Team on new projects/clients