Remote Director of Product Design, Knowledge Management

Summary

Join our expanding product design team as a skilled and passionate 'hands-on' Product Design leader to drive the overall design vision and strategy, foster innovation, and ensure consistency and excellence in design execution within our Knowledge Management Lane while pushing the limits of our Generative AI capabilities.

Requirements

• Bachelor’s or Master’s degree in Interaction Design, Human-Computer Interaction, or a related field
• 15+ years of experience as a product designer and leader with a strong portfolio showcasing relevant work experience, case studies detailing processes, and research – with an emphasis on learnings and professional growth/evolution
• Expertise using Figma
• Strong understanding of best practices, user-centered design principles, and methodologies
• Excellent problem-solving, critical thinking, and communication skills
• Ability to work in a fast-paced, dynamic, agile environment and handle multiple projects simultaneously
• A passion for design and a commitment to delivering exceptional user experiences
• Experience working with and helping to build and advocate for design systems
• Comfortable, flexible, and skilled in collaborating with global, cross-functional teams
• Confident understanding of Generative AI; experience designing for it not required but preferred

Responsibilities

• Hands-On Design: Divide and conquer the design priorities with your team
• Strategic Leadership: Provide strategic direction and leadership to the product design team, guiding the development of design vision, principles, and priorities aligned with company goals
• Product Design Strategy: Collaborate closely with cross-functional teams, including product management, engineering, marketing, and UX research, to define and execute the product design strategy. Ensure alignment with business objectives, user needs, and industry best practices
• User-Centric Design Excellence: Champion a user-centric design approach, leveraging research, insights, and feedback to inform design decisions and create intuitive, accessible, and delightful user experiences
• Product Innovation + Iteration: Drive innovation and iteration in product design through prototyping, experimentation, and user testing. Continuously iterate on design solutions based on feedback and data insights to optimize user satisfaction, engagement, and business impact
• Stakeholder Engagement: Build strong relationships with executive leadership, product managers, engineers, and other stakeholders, effectively communicating design vision, strategy, and progress. Advocate for design principles and user experience excellence at all levels of the organization
• Quality Assurance + Governance: Ensure the highest design quality, craftsmanship, and usability standards are upheld throughout the product development lifecycle. Establish and enforce design governance processes to maintain consistency, coherence, and brand integrity
• Industry Trends + Best Practices: Stay informed about industry trends, emerging technologies, and best practices in product design, user experience, and design leadership. Share knowledge and insights with the team and advocate for innovative design approaches and tools
• Performance Evaluation + Growth: Conduct regular performance evaluations and provide constructive feedback to team members. Support career development and growth opportunities for designers, fostering a culture of learning, collaboration, and excellence

Benefits

• Base Compensation Range*: $230,000 - $265,000
• Additional Components: You may also be offered a performance-based bonus, equity, and a generous benefits program