Remote Director, Operations

About us:

Working at Tech Holding isn’t just a job, it’s an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients.  Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.

The Role:

Tech Holding is seeking a Mexico Operations Leader to join our rapidly expanding team. As the leader of our Mexico office, you will be responsible for driving operational excellence, building a high-performing team, and scaling our presence in the region. You will work closely with cross-functional teams to align Mexico operations with our global strategy, ensuring that our operations in Mexico meet the highest standards of efficiency, performance, and growth. This is a key leadership role where you will play a pivotal part in the continued success of Tech Holding’s expansion in Mexico.

Responsibilities:

• Lead and manage Tech Holding’s Mexico operations, ensuring operational success and alignment with company goals.
• Build and grow a talented team, fostering a high-performance culture and driving continuous improvement.
• Drive operational excellence, focusing on scalability, efficiency, and the successful execution of strategic initiatives.
• Expand our presence in the Mexico region, leveraging local knowledge and business acumen to capitalize on growth opportunities.
• Collaborate with cross-functional teams, including HR, Finance, and other operational departments, to align Mexico operations with the global strategy.
• Provide leadership and mentorship to staff, ensuring talent development and employee engagement.
• Manage key relationships with stakeholders, partners, and clients to strengthen our position in the market.
• Oversee budget, resource allocation, and day-to-day operations, ensuring optimal performance and sustainable growth.
• Implement and maintain processes and procedures that enhance operational efficiency and business outcomes.

Required Qualifications:

• 7+ years of experience in operations management, with a strong focus on scaling teams and business operations in Mexico or Latin America.
• Proven leadership experience in building, managing, and growing high-performing teams.
• Deep understanding of operational excellence principles, including process improvement, resource optimization, and performance management.
• Demonstrated ability to drive regional growth and build a strategic business presence.
• Experience working in fast-paced environments with rapidly expanding operations.
• Strong communication and relationship-building skills, with the ability to collaborate across diverse teams and departments.
• Knowledge of Mexico’s business landscape, regulations, and market trends.

Preferred Qualifications:

• Experience working with cross-border operations in the tech industry.
• Familiarity with remote teams and international collaboration.

What We Offer:

• Remote Work Opportunities
• Flexible Work Hours