Remote Executive Assistant Team Supervisor

Summary

Join Wing Assistant as an Executive Team Supervisor and lead, coach, and manage our remote Virtual Assistant team, fostering a collaborative, client-centric environment.

Requirements

• Solid experience as an Executive Assistant supporting C-level executives or leaders in a large international corporation
• Proven experience in a supervisory role with a strong background in managing and coaching remote teams
• Proven ability to guide and motivate team members, helping them achieve their goals and grow in their roles
• Broad understanding of various industries and an aptitude for quickly learning new fields to provide guidance to a diverse client base
• Exceptional verbal and written communication skills, capable of delivering clear, constructive feedback
• Experience with remote work tools and platforms (e.g., Discord, Gsuite, Asana), and managing teams across different time zones
• Availability to participate in in-person meetings with the core team 2-3 times a week
• Analytical mindset with a proactive approach to addressing challenges and improving team processes

Responsibilities

• Manage a team of Executive Assistants, fostering a positive, productive, and engaging work culture
• Offer tailored coaching to VAs based on their experience and industry needs. Regularly meet with each VA to discuss performance, set objectives, and provide actionable feedback for growth
• Leverage your knowledge of various industries to support VAs in delivering industry-specific solutions, addressing diverse client needs, and adapting to new sectors as required
• Set measurable performance goals, track team progress, and identify areas for improvement. Conduct regular performance evaluations and ensure high standards are consistently met
• Act as the first point of contact for escalated issues, working to resolve client concerns, mitigate risks, and implement solutions to improve overall team efficiency
• Encourage VAs to share insights and identify areas for personal and professional development. Develop initiatives that inspire ongoing learning and growth within the team

Benefits

• People-focused company with a culture centered on community and personal growth
• Ability to network with executives at one of the fastest-growing companies in the US
• Opportunity to obtain knowledge about many industries simultaneously
• Remote work-friendly
• Avenues for rapid promotion & salary increases as the company scales
• Be a part of an early growing customer success team at an early stage, high-growth company
• Competitive compensation