Remote Executive Vice President, Membership and Impact

Summary

Join our team as the Executive Vice President, Membership and Impact, leading a newly formed portfolio to provide frictionless access to funds, opportunities, and peer community for UpTogether members.

Requirements

• A minimum of 12+ years experience in relevant fields/functions
• A minimum of 5+ years in senior-level position
• Previous experience successfully managing multiple functions/departments is required
• Previous experience building and creating successful, new teams and/or leading the design and development of new user-centric products or experiences is strongly preferred
• Previous experience leading initiatives that drive improvements in customer/member experience and accelerate organizational impact is strongly preferred
• Previous experience leading a digital product and/or social impact research is strongly preferred

Responsibilities

• Shape a member-informed strategy for using data and research to influence policy and philanthropic practice to advance Uptogether's mission
• Support strategy and vision for existing digital tools, including UpTogether Connect , and the use of technology to deliver funds to members and achieve the organization’s mission
• Sharpen and effectively communicate UpTogether’s theory of change, ensuring impact goals are well defined, implementation strategies across the portfolio are aligned to impact goals, and there are effective tools and systems in place to evaluate progress and effectively communicate about the organization’s impact
• Ensure Membership and Impact portfolio and teams under line of management have (1) a clear and compelling vision and strategic direction and (2) the resources and capabilities needed to deliver on their priorities
• Collaborate with External Affairs to identify and pursue funding opportunities related to research & learning, technology development, & member-driven innovation
• Support efficient delivery of funds to thousands of people experiencing financial hardship across the U.S
• Build and support a new team that leverages user-centered design techniques, iterative design cycles, and deep community engagement to strengthen the member experience and improve the ROI members see on invested funds
• Implement a member-centered and data-driven continuous improvement approach to digital and analog member experience solutions/supports
• Promote close collaboration between the Membership + Impact portfolio of teams and External Affairs to shape and implement member-driven strategies to advance UpTogether’s systems change work
• Effectively communicate about the organization’s impact, outcomes, and insights with diverse stakeholders, including board members, donors, partners, UpTogether members, and media
• Lead and evolve key organizational teams responsible for fund delivery, community engagement, digital product & technology, and data & research that are being united under one roof for the first time
• Stand up effective integrated, cohesive team goals and processes
• Serve as a manager, mentor, and coach to senior leaders under line of management
• Establish team-level processes, structures, and rituals as part of building an effective and supportive team culture that values collaboration and work-life balance
• Successfully represent the organization at high-level meetings, conferences, and events, fostering partnerships and alliances to advance the organization's mission and strategic objectives
• As a member of UpTogether’s Executive Team, represent member voice in establishing the overall strategy and direction of the organization, organizational decision-making, and ensuring organizational goals are in alignment with member needs and met with accountability

Benefits

This is a full-time position with a competitive benefits package, including medical, dental, and vision, 401(k), and vacation