Expert Project Manager

Summary

Join Feedzai's Customer Success Professional Services Team as a Project Manager! Lead cross-functional teams through the entire project lifecycle, serving as the primary client contact. You will manage multiple priorities, ensuring successful project execution and client satisfaction. Continuous professional development is encouraged. The role requires strong engagement skills, clear communication, and a passion for delivering business value. You'll work in a fast-paced, Agile environment, collaborating with various teams to achieve project goals. Feedzai offers a supportive and collaborative culture.

Requirements

• MSc or BSc degree in Computer Science or a similar degree
• Willingness to travel 20% of the project time
• Experience with the full Software Development Life Cycle (SDLC), managing fast-paced projects in both Agile (Scrum) and waterfall environments
• Skills in leadership, adaptability, problem solving, and critical thinking
• Be solution oriented, and when issues arise, be able to roll up sleeves and tackle them with a ‘get it done’ attitude
• The ability to cultivate relationships with clients
• Be able to control client expectations and push-back when necessary to ensure the success of the project
• Experience leading discovery workshops and project kick-offs
• Experience with Agile frameworks (Scrum, Kanban, Safe,...)
• Experience with JIRA
• One or more of the following certifications: PMP, CSM, PSM, CSPO, KMP

Responsibilities

• Lead and coordinate cross-functional teams consisting of technical roles in a multicultural environment
• Prepare and conduct project meetings with the clients, including Show and Tells, Scoping Workshops and Steering Meetings
• Communicate the project overall progress to senior stakeholders
• Ensure project roadmap supports the Customer Success team and business objectives
• Define and assess project risks, both technical and non-technical in nature, and effectively deploy mitigation plans
• Lead a project from start to finish, working with teammates from strategy, business analysis, development and quality assurance
• Lead as a consultant to clients by understanding their expectations and requirements and effectively communicating across functional teams

Preferred Qualifications

• Past experience as a Software Engineer
• Experience managing Data Scientists
• Experience of managing projects for external clients