Remote Forward Deployed Engineer

Summary

Join Our Mission to Revolutionize Healthcare. We're looking for an Exceptional Forward Deployed Engineer to join our team and bridge the gap between advanced AI technologies and operational needs of healthcare customers.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
• Over 3 years of experience in a customer or product-facing technical role such as Full Stack Developer, Solutions Engineer, Implementation Engineer, or Technical Consultant
• Proficiency in Python and strong software development fundamentals knowledge
• Experience with APIs, web services, and integration of complex systems
• Familiarity with cloud platforms and deployment tools
• Understanding of AI/ML concepts and their practical applications in business solutions
• Excellent problem-solving skills with a keen attention to detail
• Strong communication skills, capable of conveying technical concepts to diverse audiences

Responsibilities

• Collaborate with customers to understand their workflows, systems, and pain points to customize solutions effectively in close collaboration with Technical Product Managers (TPMs), Platform Engineers, and the Customer Experience (CX) team
• Engineer and own the software solutions that are deployed to customers. Write code to improve products and scale capabilities to more customers and use cases
• Lead the implementation and integration of our platform into customer environments, ensuring seamless operation with existing systems
• Provide hands-on technical support during deployment, troubleshooting issues, and optimizing performance

Benefits

• Competitive compensation
• Equity participation: Employee Stock Options
• Health benefits: Comprehensive medical, dental, and vision insurance
• Time off: Generous leave policies and paid company holidays