Remote German Speaking Operations Manager

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Deutsche Telekom IT Solutions

πŸ“Remote - Hungary

Job highlights

Summary

Join IT-Services Hungary, the largest ICT employer in Hungary, as an IT Operation Manager and lead the complete service chain of customer applications.

Requirements

  • Fluent german and advanced english language knowledge
  • Proactive problem solving ability
  • At least 1 year of IT Operation Manager experience
  • Experience in optimizing operational processes
  • Team-management experience
  • Strong interpersonal skills
  • Structural problem-solving abilities
  • Analytical skills and the ability to interpret

Responsibilities

  • Responsibility for the complete service chain of customer application
  • Being a single point of contact towards Service Delivery Manager and/or customer
  • Ensure performance and quality of the operation
  • Measuring and reporting operational SLAs
  • Coordinating the daily business
  • Handling of escalations

Benefits

Remote working possibility within Hungary due to European taxation regulation

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