Remote Healthcare Revenue Cycle - Client Relationship Manager

Summary

Join Experian Health as a Client Relationship Manager and shape the future of U.S. healthcare by building and maintaining trusting relationships with customers, ensuring overall satisfaction and revenue protection through relationship management and client health monitoring.

Requirements

• Healthcare Revenue Cycle experience is required
• 35%+ required travel
• Familiar with the broad range of Experian Health products and services
• 4 years' experience as a Relationship Manager, within healthcare I.T./healthcare revenue cydle and management of multiple provider accounts
• Provider based background recommended in PAS and/or PFS related roles
• Excellent skills in Salesforce.com or a similar CRM
• Experience with Healthcare Revenue Cycle, Registration and backend billing required

Responsibilities

• Maintain relationships with clients at an operational level, connecting with the client regularly to assist with issue resolution, goals, initiatives, and delivering product enhancements to align with the client's current needs and future roadmap
• Facilitate Quarterly Business Reviews in tandem with Sales, expressing client successes and Return on investment, includes documenting action items and go forward strategy
• Facilitate proactive use of our client Community, driving client adoption for managing support cases, knowledge and product enhancements

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays