Manager, Revenue Cycle Management

Summary

Join us at Thyme Care and be part of a team committed to transforming our members' healthcare experience while driving operational excellence in revenue cycle management!

Requirements

• Member-focused mindset. You are passionate about improving the revenue cycle process to enhance patient experiences and outcomes
• Experience. You are a builder with a background in revenue cycle management within healthcare settings, particularly virtual care delivery or telemedicine
• Analytical skills. You are comfortable analyzing data and utilizing KPIs to inform decision-making
• Empathy. You are driven by a desire to solve problems for others and collaborate effectively with cross-functional teams to understand their needs and challenges
• Commitment to inclusivity. You care deeply about building an inclusive culture at Thyme Care
• Comfort with ambiguity. You thrive in fast-paced environments and can navigate challenges with creativity and strategic thinking

Responsibilities

• Overseeing the end-to-end revenue cycle process, from member registration to claims submission & processing to cost share collection, while ensuring compliance to regulatory, legal, and contractual standards
• Collaborating with vendor representatives, consultants, and partners’ claims teams to implement new revenue cycle flows and/or systems to support expansion
• Completing a gap assessment and collaborating with clinical, financial, and operational teams to identify areas for improvement in existing processes
• Analyzing key performance indicators (KPIs) to drive operational excellence and provide insights to stakeholders
• Ensuring strong, proactive vendor management and seeking to identify solutions to improve revenue cycle functions
• Serving as a liaison between external partners and internal departments to proactively mitigate and resolve issues and improve relationships
• Developing policies and process flow documentation to ensure standardization and adherence to best practices and compliance standards
• Monitoring industry trends and regulatory changes to ensure compliance and adjust practices as necessary

Benefits

• Competitive salary range ($113,000-$135,000)
• Equity or cash compensation choice