Implementations Engineer

Summary

Join Ethyca as a Forward Deployed Privacy Engineer (FDPE) to work directly with clients to understand their greatest privacy problems and design and implement solutions using the Fides Data and AI Governance platform.

Requirements

• 3+ years of relevant, post-college work experience
• Experience in a client-facing role, such as consulting, program or product management
• Familiar with a variety of modern web technologies such as APIs, databases, server applications, frontend applications, containers, and cloud platforms
• Excellent verbal and written communication skills and a love for documentation and collaboration
• Exceptional time, task, and resource management skills across multiple projects and clients
• Expertise with testing and troubleshooting tools for APIs, databases, web apps, etc
• Some proficiency with programming languages such as Python, JavaScript, SQL, or others
• Experienced working in an asynchronous environment like an open source project or distributed team

Responsibilities

• Ensure enterprise clients successfully implement the Fides platform by providing high-quality privacy engineering consulting, training, troubleshooting, and support
• Serve as the technical partner to our Deployment Strategists and meet regularly with clients to execute on project plans
• Collaborate with clients to design joint solution architecture to integrate the Fides platform into their applications and data pipelines
• Provide client support and help troubleshoot complex issues quickly and thoroughly
• Conduct client training sessions as a subject matter expert on privacy use cases such as data mapping, data subject rights automation, consent management, and more
• Collect insightful product feedback and collaborate with our product engineering teams to fix issues and design new features
• Ensure high-quality standards for documentation, code, training materials, etc

Benefits

• Competitive cash and equity compensation
• 100% medical and dental insurance coverage for you and your dependent(s)
• Remote-friendly office hours and vacation policy
• Sponsored company lunches and events
• Parental leave and 401K plan