Remote Inbound Sales Specialist
SimpliSafe
πRemote - United States
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Job highlights
Summary
Join our team at SimpliSafe as we disrupt the home security space and pursue our mission of keeping Every Home Secure. We're a high-tech company that values collaboration, innovation, and customer obsession. Our hybrid work model allows for flexibility and in-person collaboration. As an Inbound Sales Specialist, you'll convert inbound leads to active customers through value-based selling, build strong relationships with new and existing customers, and assist future customers in selecting the right system, products, and services.
Requirements
- Positive, can-do attitude and eager for continuous improvement by demonstrating a learning mindset and being open to coaching and feedback
- Enhanced listening skills and empathy to help identify the best solution for the customer
- Comfort with technology and ability to provide technical assistance for consumer electronics
- Proven record of outstanding attendance and timeliness in a structured environment
- Strong work ethic and the drive to contribute to company goals
- Clear and effective communication skills, both written and verbal
- Ability to work at times either independently and / or in a team setting
- Ability to prioritize in a fast-paced environment, excellent time management skills
- Strong commitment to customer happiness and satisfaction
Responsibilities
- Assist future customers through the process of selecting the right system, products and services best suited for their lifestyle needs
- Identify key insights to customers' needs and provide recommendations to help secure their home, family, pets, etc
- Follow SimpliSafe's sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers
- Perform customer follow-up activities including quotes, information requests, etc
- Properly collect and input customer information for proper customer identification
- Make recommendations of special promotions and affiliated partner's products and services
Benefits
$20 per hour plus commission with earning potential up to $2250/month
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