Inside Sales Executive

Summary

Join our team of 800+ employees around the world building the fastest growing appointments marketplace. As an Inside Sales Executive, you will be responsible for converting warm leads to sales and help with initial onboarding of the customer.

Requirements

• Takes full ownership and responsibility for your performance, proactively seeking ways to improve and meet objectives
• A competitive nature and desire to be the best, but also get a real sense of joy when you see your colleagues doing well
• Unafraid of hard work and have the grit and determination to make things happen
• Enjoys speaking with people, patiently helping them solve problems and tailoring a solution to help them grow their business
• Multitasking, organisation and time management skills will be essential
• Adaptable and open to change, you’re unafraid to try new things and take the lead on your own ideas
• See every challenge as an opportunity, and every problem as something you can help solve
• Embrace a 'can-do' attitude, never saying, 'that's not my job.' Whether it’s supporting a colleague, another team, or Booksy as a whole, you’re ready to step in and make it happen
• Excellent communicator with strong persuasive abilities
• Sales and negotiation skills can be learned, but a positive and proactive attitude is something you bring with you

Responsibilities

• Identify and engage potential clients through outbound calls, emails, and social media
• Qualify warm leads and conduct needs analysis to understand customer requirements
• Conduct product Demos and help clients to complete the initial set-up on Booksy App according to their needs
• Build and maintain strong relationships with prospects and existing clients from initial contact to the onboarding process
• Collaborate with your sales manager to develop and implement effective sales strategies
• Meet and exceed monthly sales targets and KPIs by utilising your own skills and experience, following the Booksy Sales Methodology, and maintaining a high level of productivity
• Support and collaborate with the Onboarding team for the correct activation of the client
• Maintain accurate records of interactions and sales activities in the CRM system
• Excellent management of your pipeline and ensure each lead is worked effectively by following the prescribed contact strategy
• Attend assigned meetings and training
• Participate in ad hoc projects
• Stay up-to-date with industry trends and market developments
• Provide feedback to management on customer needs and competitor activities
• Represent the company at trade fairs or trade events to attract current and potential Booksy customers

Preferred Qualifications

• Industry knowledge (e.g. beauty, salons, nail tech, hair-dressing, SaaS, etc.)
• 2+ years of sales experience (inbound or outbound)
• Proficient in Google Suite
• Medium/high level of Salesforce skills

Benefits

• 25 days of annual leave plus bank holidays and your birthday off!
• Medicash coverage
• Life assurance (4x your salary)
• Access to the Worksmart wellbeing app
• Flexible working hours, a genuine work-life balance, and the option to work fully remotely within your country