Remote Manager, Sales Operations (HubSpot Expert)

Summary

Join Aya Healthcare, a rapidly growing workforce solutions provider in the healthcare industry, as an experienced Sales Operations and HubSpot expert to support sales and marketing teams.

Requirements

• 5+ years supporting sales and marketing teams while being HubSpot subject matter expert
• Bachelor’s degree required; Bachelor's degree in Marketing, Business, Information Technology, or a related field preferred
• Strong knowledge of HubSpot CRM, Sales Hub, and Marketing Hub
• Experience creating and managing workflows, dashboards, reports, and user permissions
• API experience managing data connectors, custom object creation and implementation, and managing database associations
• Experience with technical sales automation processes, account and permissions management
• Familiarity with sales processes and marketing automation techniques, forecasting via sales pipeline, deal creation and management, and lifecycle stages, including MQL to SAL handoffs
• Excellent data management and reporting skills, including campaign attribution experience
• Familiarity with Account-Based Marketing
• Experience with other CRM or marketing automation platforms (Salesforce, Marketo, etc.) is a plus
• Excellent communication and collaboration skills to work with cross-functional teams
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Ability to train and coach end-users effectively
• Strong troubleshooting and problem-solving abilities

Responsibilities

• Administer the HubSpot platform including user setup, configuration, and permissions management
• Manage and optimize workflows, pipelines, and automations to ensure effective lead nurturing and sales processes
• Oversee data integrity and cleanliness by managing imports, duplicate records, and data audits
• Assist Sales teams in managing prospect lists, creating custom reports, and building dashboards for sales performance tracking
• Ensure seamless integration between HubSpot and other sales tools, such as LinkedIn Sales Navigator, Monday.com and other data and sales enablement platforms
• Provide troubleshooting and technical support for the Sales team’s use of HubSpot Sales Hub (e.g., email templates, sequences, tasks)
• Support the Marketing team in creating and managing product marketing campaigns, email templates, landing pages, and forms in HubSpot
• Collaborate with marketing to manage lead scoring models, segmentation, and audience targeting
• Ensure that campaign performance metrics are captured accurately and shared with the Marketing team
• Build and maintain custom reports and dashboards for sales and marketing performance analytics, including attribution
• Provide insights into key performance indicators (KPIs) to support data-driven decision-making across the organization
• Manage complex use cases and multiple lines of business and brands
• Develop and deliver training sessions and materials for HubSpot users to ensure effective use of the platform
• Stay up to date with HubSpot's new features and provide regular recommendations to optimize the platform’s usage
• Serve as the primary point of contact for all HubSpot-related issues and inquiries from sales and marketing teams

Benefits

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws
• Celebrations! We hit our goals and reward ourselves
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited DTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily