Remote Medical Assistant

Summary

Join NuvoAir, a mission-driven company that creates a highly empathetic and personalized experience for patients with cardiopulmonary diseases. As a member of our team, you'll be responsible for managing appointment scheduling, collecting patient information, and assisting with billing procedures. We're looking for individuals who are passionate about improving the lives of patients and align with our company values.

Requirements

• Associates degree related to this field
• Completion of a Medical Assistant Program OR 1 year of Medical Assistant experience
• Experience with EHR- Athena is a Plus!

Responsibilities

• Manage appointment scheduling for patients
• Collect and update patient information, including demographics, medical history, medications, allergies, and insurance details
• Reviewing, working, and managing tasks received in the EHR
• Managing electronic health records (EHR) by accurately recording patient data, test results, and treatment plans
• Assisting with billing procedures, coding medical procedures accurately for insurance claims, and handling financial transactions
• Verifying patient insurance coverage and obtaining necessary authorizations for medical procedures
• Supporting inbound calls for our patients
• Communicating with patients, physicians, and other healthcare professionals via phone and email
• Following up on imaging, lab, DME orders as well as referrals
• Gathering patient medical history and relevant information before appointments
• Checking patients in and preparing patients for their telehealth visit
• Educating patients on medications, and post-treatment care, along with preventive health measures and healthy lifestyle practices

Benefits

• Flexible work environment
• Unlimited PTO - take time to recharge when you need it
• Equity that’s venture-backed by top, global VCs - when we win, we win together
• Medical, Dental, and Vision benefits
• Retirement plan + company match
• Annual Learning & Development stipend - your professional growth is important!