Virtual Medical Assistant

Summary

Join MedCore Solutions, a medical billing division of BizForce, as a US Healthcare - Virtual Medical Assistant! This permanent, work-from-home position offers a significant contribution to patient care with the convenience of remote work. You will assist healthcare providers, document patient information, manage medical records, and handle administrative tasks. The role requires at least two years of experience as a Medical Assistant or Medical Secretary, preferably in a virtual setting, along with strong organizational skills and familiarity with medical terminology and electronic medical record systems. MedCore Solutions provides a supportive environment with opportunities for continued education and specialized training. Enjoy the benefits of a permanent work-from-home position with weekends off and a great company culture.

Requirements

• Minimum 2 years of experience in a Medical Assistant or Medical Secretary role, preferably in a virtual healthcare environment
• Strong organizational and scheduling capabilities
• Experience in managing medical records and insurance documentation
• Familiarity with electronic medical record systems
• Proficient understanding of medical terminology and processes
• Exceptional communication and interpersonal abilities
• Detail-oriented with effective organizational habits
• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5
• RAM: A minimum of 4GB (8GB recommended) with adequate hard disk space
• Internet: A stable wired connection of at least 20-25 Mbps
• Backup Options: Ensure you have USB sticks, hotspots, or other wireless connections for contingency
• Required Peripherals: Noise-canceling headset

Responsibilities

• Assist healthcare providers during patient examinations and procedures
• Document patient interviews and maintain medical histories
• Obtain vital signs and relevant health information
• Prepare and manage cleanliness in examination rooms
• Administer medications and injections per healthcare provider directions
• Manage patient referrals and ensure follow-up
• Update and maintain electronic medical records effectively
• Educate and support patients with their healthcare needs
• Coordinate with the healthcare team to ensure exceptional patient care
• Handle administrative tasks to maintain efficient office operations
• Provide basic front-office support including answering phones and responding to inquiries
• Maintain an organized filing system for both electronic and physical records
• Assist with report preparation and operational tasks
• Support project coordination through tracking progress and deadlines

Preferred Qualifications

• Experience with calendar management and related software is advantageous
• Immediate availability or within 2 weeks is preferred
• Knowledge of Personal Injury and Radiology practices is a plus

Benefits

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training