Remote Virtual Medical Assistant

Summary

Join Our Team! We're Hiring Medical Assistants with Diverse Expertise! As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Requirements

• At least 3 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Organize and schedule appointments
• Confident in handling phone calls both inbound and outbound
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Experience with calendar management and scheduling software is a plus
• Ability to work effectively in a virtual environment and collaborate with remote teams during US business hours

Responsibilities

• Triage Calls: Interview patients and document basic medical history
• Answer and direct phone calls, take messages, and respond to inquiries
• Coordinate patient referrals and follow-up care
• Electronically enter & place approved Radiology & send to facility
• Electronically enter and dispense approved medications in accordance with state regulations
• Update and maintain electronic medical records
• Coordinate and schedule appointments, meetings, and travel arrangements
• Reading/Writing skills to proofread and handle documentation for prior authorizations for medications and procedures
• Prior Authorizations for Specialty medications and procedures
• Checking status of authorizations and orders of DME Equipment
• Communicate test results to patients
• Reschedule/Cancel endoscopic procedures. Along with providing prep-instructions
• Responds to In-house providers and supports staff questions, requests and concerns regarding the status of patient referrals, care coordination or follow-up status on referrals

Benefits

• Permanent Work From Home
• Weekly Paychecks
• Fixed Weekends Off
• HMO Reimbursement on your 90th day
• Thriving Company Culture with Complete Autonomy
• Exclusive Specialized Training Programs