Remote National Account Coordinator

Summary

Join EquipmentShare as a National Account Coordinator in Port Arthur, TX / Remote and be part of a fast-paced company that offers unparalleled career growth opportunities. As a National Account Coordinator, you will manage the order process for EquipmentShare National accounts, grow our existing customer base, and maintain and nurture existing customer relationships.

Requirements

• You’re a great listener and care about solving your customer’s problems
• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
• You have strong interpersonal and problem-solving skills
• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
• Must be extremely detail oriented
• 3–4 years of sales experience (equipment sales experience is a plus)
• Equipment knowledge experience preferred

Responsibilities

• Manage the order process for EquipmentShare National accounts
• Grow our existing customer base by building relationships with key company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Work with all locations to ensure National account orders are handled promptly and correctly

Benefits

• Competitive salary
• Medical, Dental and Vision coverage for full-time employees
• 401(k) and company match
• Annual tool and boot reimbursements for those in applicable jobs
• Generous paid time off (PTO) plus company paid holidays
• Monthly family dinner nights
• Fitness Membership stipends plus seasonal and year round wellness challenges
• Company sponsored events (annual family gatherings, food truck nights and more)
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year
• Opportunities for career and professional development