PeopleCert is hiring a
Remote Online Exams Invigilator in Greece

Summary

The job is for an Online Exams Invigilator (Online Proctoring Agent) at PeopleCert., a global leader in assessment and certification of professional skills. The role involves ensuring the integrity and security of online examinations, providing technical support, handling customer inquiries, and maintaining a secure working environment. The job operates 24/7/365 and requires availability for rotating shifts.

Requirements

• Bachelor’s degree in any discipline
• Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)

Responsibilities

• Invigilate candidates during an online examination, ensuring candidates follow and adhere to the exam instructions and procedures before and during the examination period
• Take necessary actions for non-compliance with regulations in accordance with PeopleCert's standards, regulations, and processes
• Ensure the efficient and effective operation of information, communications and technology systems
• Provide technical support for candidates' smooth testing experience through various communication channels
• Facilitate positive candidate interactions during exams for a better experience
• Handle customer inquiries following PeopleCert's service standards
• Maintain a secure and orderly working environment following PeopleCert's standards
• Participate in complaint handling and deliver exceptional customer service
• Attend PeopleCert training as required to keep up to date with the Online Test Center’s best practices and procedures

Preferred Qualifications

Minimum 1 year experience in similar position/ function and prior working experience in the certification of persons and/or training and exam fields is desirable

Benefits

• Monthly Bonus upon Performance
• Work in an international, dynamic and fun atmosphere
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
• Complimentary coffee and tea in all our premises
• Huge learning experience in using best practices and global environment
• Constant personal and professional development
• 100% Virtual Hiring Process