Remote Partner Solutions Architect

Summary

Join the technical solutions team at Datadog as a Partner Solution Architect (PSA) and work closely with partners to drive success through technical initiatives and activities.

Requirements

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
• Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom
• Confident presentation skills

Responsibilities

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution
• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success

Benefits

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing