Remote Payroll Specialist

Summary

Join our team as a Client Payroll Specialist to play a vital role in processing payroll for our clients while delivering exceptional customer service. This detail-oriented and client-focused individual will ensure timely and accurate payroll processing, maintain comprehensive documentation, and suggest process improvements.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
• Two or more years experience in payroll processing, preferably with Paychex, ADP payroll and/or Paylocity systems
• Excellent attention to detail and accuracy
• Outstanding communication and client-service skills
• Ability to handle confidential information with discretion
• Proficiency in using payroll software and Microsoft Office Suite (Excel, Word)
• Highly organized with the ability to manage multiple tasks and deadlines effectively

Responsibilities

• Process payroll accurately and on time for multiple clients
• Act as the primary point of contact for client inquiries and issues related to payroll. Provide timely and professional assistance to resolve client concerns
• Using our clients payroll software, map payroll entries to QB
• Maintain client contact to ensure payroll data is received and approved in a timely manner
• Securely maintain and update payroll data sent by clients
• Generate and distribute various payroll reports and statements to clients per contract
• Work with clients to Identify and resolve payroll discrepancies and issues
• Maintain comprehensive documentation of client interactions, issues, and resolutions
• Suggest and implement process improvements to enhance the efficiency and effectiveness of our payroll services
• Prepare periodic forms such as Disability and Workers Compensation
• Implement and maintain General Ledger mapping between Payroll Processor and QB
• Assist internal departments with payroll information as requested

Benefits

• $1,000 employee referral bonus
• Flexible paid vacation/personal time policy
• 6 weeks paid parental leave