Remote Principal Product Manager, Marketplaces and Social

Summary

Join our team at GoDaddy as a Principal Product Manager- Commerce Experiences in the GoDaddy Payments and Platform team, where you will lead customer research, long-term strategy, feature gap identification, roadmap planning, requirements generation, backlog prioritization, experiment design, product delivery, and partner outreach to deliver outstanding experiences for our customers.

Requirements

• 5+ years of prior experience in building experiences & a record of improving engagement, retention, and Net Promoter Score
• Experience & comfort in independently analyzing data to drive decisions & find opportunities using Quicksight, Tableau or Full Story, Elastic search databases, SQL
• Strong entrepreneurial spirit - hard-working, individually accountable & own the delivery & results of high value initiatives
• Passion for understanding customer needs and using great design to elegantly solve problems. Ability to simplify requirements into wireframes & work with UX teams to translate them into effective user journeys across the web & mobile
• Experience in using tools like Jira, Miro, Microsoft Office, Sequence Diagrams, Flowcharts to effectively & efficiently communicate requirements
• Ability to build positive long-term relationships with both internal and external teams and influence them to deliver results
• Strong engineering competence and the ability to learn new technologies, partner closely with engineers on technical issues, and groom, plan, and refine requirements
• Track record of working independently in a fast-paced, ambiguous environment with limited supervision. You learn fast, and can quickly absorb the nuances of varied offerings as well as the behavior of GoDaddy Commerce internal systems

Responsibilities

• Set product strategy, identify and introduce new products and services to the GoDaddy Commerce portfolio as well as ensure that our existing offerings provide great end-to-end experiences for customers
• Get ownership and freedom to iterate, and experiment to improve our user experience to build meaningful engagement loops & experiences
• Be a product leader, prioritize, and work with multiple teams across software engineering, product management, legal, finance, and core commerce and payments businesses
• Define the strategy building and optimizing commerce workflows centered around accepting & managing payments while working with several teams to intake & rationalize asks
• Manage weekly, monthly, and quarterly operational and project reporting to supervise progress, handle user problems, and continuously drive the organization toward our goals
• Use components made by other teams to unlock new experiences while optimizing for time to market
• Establish and lead operational working rhythms to partner & align with support, sales & other product teams to get inputs advising product decisions & ensure readiness to launch new features and improvements

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave