Remote Private Travel Manager

Summary

Join our team spearheading an exciting growth initiative in Luxury Travel! As we expand our horizons, we’re seeking passionate individuals to drive innovation and elevate experiences. If you thrive on shaping the future of travel and delighting discerning clientele, this is your opportunity to make an impact in an industry synonymous with luxury and adventure.

Requirements

• Solid background in high end luxury travel industry, including experience in curating bespoke travel experiences, managing high-profile clients, and collaborating with luxury accommodations and service providers
• Well-travelled and able to use your own travel experiences to inspire our members along side in-depth knowledge of luxury travel destinations worldwide
• Experienced in working with high-net-worth clients and family offices
• The ability to effectively sell premium services, negotiate with suppliers, and upsell additional amenities is vital for driving revenue and maximizing client satisfaction
• The ability to build and maintain strong relationships with high-net-worth individuals
• Sound knowledge of high end product, including private jets, yacht charter, expedition travel and cruising
• Ability to organise, attend and host events with members and demonstrate an understanding of the high-end market
• A deep commitment to providing unparalleled customer service along with the ability to anticipate and fulfill the unique needs and preferences of luxury clientele
• Proven ability to build and maintain strong relationships with clients, as well as with partners, vendors, and other stakeholders in the luxury travel industry, fostering trust and loyalty
• Demonstrated professionalism and discretion when handling confidential information and interacting with high-profile clients are essential to maintain client privacy and trust

Responsibilities

• Curate bespoke luxury travel itineraries tailored to the unique preferences, interests, and requirements of high-net-worth individuals for Ten Members
• Develop and maintain relationships with a portfolio of key members, family offices and corporate clients, understanding their wants and needs and putting their satisfaction at the heart of everything that we do
• Cultivate and maintain strong relationships with UHNW clients, understanding their preferences and anticipating their needs to exceed expectations at every turn
• Help to develop, attend and host member events to promote Ten’s luxury travel offering
• Proactively curate unique experiences for members, working closely with the product and content teams to create collateral that can be shared
• Work closely with internal teams such as concierge services, destination specialists, and operations to ensure seamless collaboration and execution of travel plans
• Handle sensitive client information with the utmost discretion and maintain strict confidentiality at all times
• Produce timely, accurate and informative documentation to support travel arrangements
• Be always on call to members when travelling
• Keep abreast of the latest trends and developments in luxury travel, continuously enhancing product knowledge and expertise to offer innovative and cutting-edge experiences

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave