Remote Project Manager, Client Facing, ClickUp Management

Summary

Join a fast-growing marketing agency as an experienced Client-Facing Project Manager, utilizing ClickUp to orchestrate seamless projects and streamline collaboration across departments.

Requirements

• Proven experience as a project manager
• Proficient in using ClickUp with deep knowledge of project management methodologies and tools
• Strong English communication and collaboration skills
• Analytical mindset with a focus on process optimization
• Detail-oriented with a proactive and solution-oriented approach
• Advanced English proficiency

Responsibilities

• Work closely with agency heads and project owners to flesh out deliverables and milestones; build project management structures in ClickUp to support
• Manage 25 simultaneous clients, each with 1-3 ongoing projects, ensuring timely updates, smooth communication, and alignment of project goals
• Serve as the primary contact for e-commerce clients, fostering strong, lasting relationships and ensuring frequent, transparent communication
• Onboard new clients and manage their integration process, including creating automation on Slack and launching them on ClickUp for project management
• Support onboarding new services for active clients using ClickUp, Slack, and more
• Propose, design, and execute digital projects that align with client needs to boost ROI
• Monitor and report on web and marketing performance metrics, analyzing the success of digital campaigns
• Present and implement digital strategies, including social media campaigns
• Schedule calls, manage task completion by experts, and support deck completion and accuracy
• Provide regular status updates, recap emails, and support leadership with reports using ClickUp’s built-in dashboards and workload features
• Conduct quality assurance checks to ensure accurate data and information within ClickUp, addressing discrepancies promptly

Benefits

• Competitive Salary
• Full-time, long-term position
• Work from home
• Monday through Friday, 8 am to 5 pm PST