Rcm Strategy And Operations Manager

Summary

Join Grow Therapy as their RCM Strategy and Operations Manager and lead a team in optimizing revenue cycle management. You will develop and utilize metrics to improve billing and insurance claim resolution, collaborating with cross-functional teams. This role requires strong data analysis skills and experience leading metric-focused initiatives in healthcare. The position offers a competitive salary, comprehensive benefits, and the opportunity to make a significant impact in mental healthcare. Grow Therapy is a rapidly scaling startup offering flexible work arrangements and a supportive culture.

Requirements

• Have 3+ years of experience leading metric and data focused initiatives and teams at healthcare organizations, especially if you have specific experience in Revenue Cycle
• Are hyper focused on creating the most efficient processes and driving metric improvements with your team
• Deep understanding of how processes are connected to driving KPIs, and how to unwind the root causes driving metric movement
• Can solve problems by leveraging data analyses to identify the biggest opportunities, come up with hypotheses, and think about how to test out potential solutions
• Have a strong track record of juggling multiple initiatives and clear ability to prioritize most important stuff
• Are comfortable using tools like Excel, Sheets, Looker, and Snowflake to perform data analysis

Responsibilities

• Lead and Develop a High-Performing Team: Lead a team of 3-6 Operations Associates and Senior Associates. Coach and guide them in their day-to-day responsibilities, ensuring alignment with the Director on individual and team performance
• Cross-Functional Collaboration for Data-Driven Outcomes: Collaborate with our Contracting, Credentialing, Product, Engineering, and Support teams to leverage data and performance insights, ensuring the RCM team is strategically positioned to maximize collections for the services our therapists provide
• Process Optimization and Data-Driven Solutions: Work closely with our RCM Leadership team to identify process inefficiencies using data analytics, support targeted improvement plans, and prioritize scalable solutions to enhance collections performance
• Data Partnership for Enhanced Performance Monitoring: Partner with our Data team to design and build advanced dashboards and reports, providing comprehensive and real-time insights into collections performance, and enabling data-driven decision-making
• Continuous Improvement and Scalability Through Data: Consistently ideate and implement innovative data-driven strategies to enhance our RCM systems, ensuring our infrastructure scales efficiently with increasing application volumes

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Flexible working hours and location (remote OR in-office, your choice!)
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and bi-weekly remote lunch on us!
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities