Remote RCM Strategy and Operations Manager

Summary

Join Grow Therapy in their mission to serve as the trusted partner for therapists growing their practice and patients accessing high-quality care. As an RCM Strategy and Operations Manager, you'll own the metric landscape within RCM, leading a team of 3-6 Operations Associates and partnering with stakeholders across the company to develop and manage metrics that enable access to mental healthcare.

Requirements

• Have 3+ years of experience leading metric and data focused initiatives and teams at healthcare organizations, especially if you have specific experience in Revenue Cycle
• Are hyper focused on creating the most efficient processes and driving metric improvements with your team
• Deep understanding of how processes are connected to driving KPIs, and how to unwind the root causes driving metric movement
• Can solve problems by leveraging data analyses to identify the biggest opportunities
• Have a strong track record of juggling multiple initiatives and clear ability to prioritize most important stuff
• Are comfortable using tools like Excel, Sheets, Looker, and Snowflake to perform data analysis

Responsibilities

• Lead and Develop a High-Performing Team: Lead a team of 3-6 Operations Associates and Senior Associates
• Cross-Functional Collaboration for Data-Driven Outcomes: Collaborate with our Contracting, Credentialing, Product, Engineering, and Support teams to leverage data and performance insights
• Process Optimization and Data-Driven Solutions: Work closely with our RCM Leadership team to identify process inefficiencies using data analytics
• Data Partnership for Enhanced Performance Monitoring: Partner with our Data team to design and build advanced dashboards and reports
• Continuous Improvement and Scalability Through Data: Consistently ideate and implement innovative data-driven strategies to enhance our RCM systems

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours and location (remote OR in-office, your choice!)
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and biweekly remote lunch on us!
• Continuous learning opportunities