Regional Operations Manager

Summary

Join Bird's team as a Regional Operations Manager and oversee multiple markets within a market region, manage a P&L, and champion high-priority projects. This role will identify opportunities and make decisions that positively impact the markets and help amplify the growth of our business.

Requirements

• Relevant consulting, Operations or tech experience
• Strong Excel/data analysis skills (SQL is a plus)
• A “get it done” attitude – bias toward action, owner’s mindset, great collaboration, and master disambiguation – constantly pushing toward clarity and delivery
• Project management experience and proven ability to deliver results
• Strong stakeholder management skills. Previous experience communicating with and negotiating with external stakeholders
• Be a down-to-earth leader who can balance attention to detail with swift execution – we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength
• Explorer – the ability to self-serve, investigate, and get the data required will make you much more effective in this role
• Willingness to get your hands dirty, get in the field, and lead by example

Responsibilities

• Drive the vision and execution of world-class operations within the markets you manage with minimal oversight from your General Manager
• Manage a subset of regional markets, responsible for the P&L, achieving monthly targets, and for strategic operational decisions
• Manage and develop your team to help them grow and achieve their professional goals; be a motivator who can provide leadership during response situations
• Regularly interact with key stakeholders in our cities and within community groups
• Partner with your colleagues cross-functionally to implement high-profile, high-impact projects
• Look around corners to ensure strong and compliant local operations that ensure the long-term success of their and Bird’s businesses and all of our city and customers
• Be solution-oriented and help resolve “fire drill” situations

Benefits

• Paid time off
• Health and welfare benefits
• Retirement benefits