Remote Sales Development Representative (SDR)

Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence.

Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo becomes a reliable communications platform with its Premium Communications Network that spans 190+ countries.

Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures.

Plivo has been profitable for the past 7+ years, an unusual milestone for companies of this scale.  Plivo’s success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which has a market size of USD 12.5 billion in 2022. It is projected to reach USD 45.3 billion over the next five years.

Plivo is a people-centric organization with a culture of ownership. We offer industry-leading compensation and benefits, including excellent healthcare coverage, to our employees.

Plivo is seeking a Sales Development Representative (SDR) to join our growing team for the India region. As a SDR you will help drive Plivo’s growth using outbound sales effort with a focus on generating qualified leads through multiple outreach channels like emails, phone calls and inmails.

Roles and responsibilities

• Own a set of named accounts and execute campaigns to achieve associated pipeline- creation metrics.
• Create target prospects lists for key accounts. Research key contacts, leads and decision makers within the accounts and work on lead nurturing and building relationships that help you create opportunities.
• Responsible for generating initial meetings for the Sales Team by reaching out to prospective companies via cold emails, social outreach and/or phone calls.
• Ensure successful follow through of the outbound cadence cycle by maintaining accurate activity and lead qualification information within the CRM.
• Work on nurturing the leads generated from various Marketing campaigns and take them through the cycle of qualification to transfer to the Sales teams at Plivo.
• Develop understanding of Plivo’s offerings and articulate Plivo’s business value proposition to decision makers in global companies to assess buying interest.

Requirements

• 1-3 years of Lead Generation and Business Development experience with technology company.
• Comfortable with Cold calls and Emails, and engaging with a global target audience across time zones.
• Expertise with sales tools like Salesforce, LinkedIn Sales Navigator, Datafox, Apollo, Lucia etc.
• Strong written and oral communication skills.
• Adaptable, professional, courteous, motivated with a strong work ethic.
• Work in a highly demanding and competitive environment.
• Has shown demonstrable ownership of accounts and over-achievement of pipeline creation targets in previous stints.