Remote Senior Content Strategist

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Bixal

πŸ“Remote - Worldwide

Job highlights

Summary

Join Bixal as a Sr. Content Strategist to accelerate digital transformation in the federal government and enhance service delivery to the public.

Requirements

  • Bachelor’s degree in communications, journalism, marketing, or related field; a degree with a digital focus is preferred or other combination of education, training, and certifications
  • 5+ years of experience developing and implementing content strategies for large websites and digital products; 7+ years of total professional experience
  • Strong understanding of human-centered design (HCD) strategies, methods, and approaches, and how content strategy fits in and elevates UX and product design deliverables and solutions
  • A portfolio of work that demonstrates a strong understanding of content strategy deliverables (e.g., content strategies, content models, content designs, UX writing)
  • Experience working with Agile development teams
  • Demonstrated experience working within cross-functional digital teams for at least 4 years
  • Strong consultation and collaboration skills; comfortable facilitating meetings and workshops with cross-functional project teams
  • Excellent verbal and written communication skills
  • Experience in writing, revising, sourcing, and aggregating content
  • Experience using voice of the customer data and analytics to support content strategy
  • An understanding of plain language guidelines and accessibility standards (Section 508, WCAG)
  • Experience working with content management systems and/or digital experience. platforms, including creating and managing plans for migrating content from legacy to modernized content management solutions
  • Ability to obtain a Public Trust clearance

Responsibilities

  • Analyze customer experiences to develop content strategies for digital properties
  • Propose content and content solutions based on data and customer insights, utilizing keyword research, customer insights and a range of analytics tools to improve content, visibility and audience reach via digital channels
  • Define and implement content management processes, including conducting routine content inventories, audits, and evaluations for quality, usability, accessibility, and inclusivity
  • Define editorial standards and processes, including style and formatting guidelines
  • Produce content models, metadata, taxonomies, and sitemaps
  • Collaborate with UX researchers and designers on content design, user journeys and information architecture
  • Prepare, organize, and publish content, ensuring the application of plain language guidelines and accessibility practices (e.g., Section 508 and WCAG)
  • Collaborate with data analysts to optimize content for search engines, social media, and other distribution channels
  • Write, edit, and test copy on digital platforms and products as needed

Benefits

  • Competitive base salary
  • Flex hours
  • Work from home flexibility
  • 401K with matching incentive
  • Parental Leave
  • Medical/dental/vision benefits
  • Flex Spending Account
  • Company provided short-term disability
  • Company provided life insurance
  • Commuter benefits
  • Generous PTO
  • 11 Paid holidays
  • Professional development opportunities
  • New business referral bonus

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