Remote Senior Director, HR Technology

Summary

Join the team as Twilio’s next Sr. Director, HR Technology. The successful candidate will lead the global HR Technology team, shaping and optimizing our HR technology stack, focused on delivering innovative technologies to meet business needs.

Responsibilities

• Develop and execute a comprehensive HR systems strategy built for scale through collaboration with People and IT stakeholders
• Define and actively manage the HR Technology roadmap, partnering with key People team leadership to align priorities to key objectives
• Collaborate with the People team to assess current processes and identify areas for digital transformation and automation
• Lead and mentor a team of 19 professionals across various HR technology domains, fostering an environment of collaboration and innovation
• Oversee the design, configuration, and optimization of HR systems (Workday, Greenhouse, ServiceNow, etc.) ensuring they meet core People team objectives and deliver an excellent employee experience
• Ensure data accuracy, security, and compliance, building it into everything delivered
• Drive continuous improvement and stay abreast of emerging technologies
• Deliver system updates, enhancements, and best practices to end-users, driving adoption through robust change management and enablement practices
• Lead the team using operational best practices, agile methods, and collaboratively driving HR Technology policies, procedures, and initiatives
• Partner with People stakeholders to deliver new AI driven platforms while adhering to Twilio trust principles and government compliance laws