Remote Senior Director, HR Technology

Summary

Join the team as Twilio’s next Sr. Director, HR Technology, leading the global HR Technology team and shaping the company's HR technology stack.

Requirements

• Proven experience (8+ years) in HR technology leadership roles
• Strong knowledge of Workday, Greenhouse, ServiceNow, and other Talent platforms
• Ability to lead a global, matrixed organization
• Experience establishing HR Tech processes and infrastructure in a high-growth organization, preferably in a high-tech industry
• Strong qualitative and quantitative analysis, standards development, HR metrics, and reporting, excellent problem-solving, critical thinking, deductive/inductive reasoning, and analytical skills, coupled with significant business and financial acumen
• Strong oral and written communication skills, including executive level presentation skills with the ability to represent the People Team on cross functional projects and make recommendations to key executives

Responsibilities

• Develop and execute a comprehensive HR systems strategy built for scale through collaboration with People and IT stakeholders
• Define and actively manage the HR Technology roadmap, partnering with key People team leadership to align priorities to key objectives
• Collaborate with the People team to assess current processes and identify areas for digital transformation and automation
• Lead and mentor a team of 19 professionals across various HR technology domains, fostering an environment of collaboration and innovation
• Oversee the design, configuration, and optimization of HR systems (Workday, Greenhouse, ServiceNow, etc.) ensuring they meet core People team objectives and deliver an excellent employee experience
• Ensure data accuracy, security, and compliance, building it into everything delivered
• Drive continuous improvement and stay abreast of emerging technologies
• Deliver system updates, enhancements, and best practices to end-users, driving adoption through robust change management and enablement practices
• Lead the team using operational best practices, agile methods, and collaboratively driving HR Technology policies, procedures, and initiatives
• Partner with People stakeholders to deliver new AI driven platforms while adhering to Twilio trust principles and government compliance laws

Benefits

• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave