Remote Senior Manager, Software Engineering

Summary

Join Our Team... We are looking for a Senior Manager to lead GoDaddy's Care Engineering Team in delivering features for AI initiatives and developing customer service solutions.

Requirements

• 10+ years of software development, with a strong technical background as a full-stack engineer and exposure to DevOps practices
• Managing and mentoring high-performing engineering teams, with a focus on fostering a collaborative, learning-oriented culture
• Agile software development methodologies and a commitment to software craftsmanship principles
• Experience working with AI/ML technologies, such as large language models, conversational agents, and predictive analytics, is highly desirable
• Familiarity with modern cloud platforms, particularly AWS, and a range of data storage and processing technologies

Responsibilities

• Enhance our Care (customer service and sales) platform, including AI-powered applications and contact (call) center solutions
• Mentor and develop a team of senior engineers, fostering a culture of continuous learning and software craftsmanship
• Ensure high-quality, secure, and scalable software delivery through the application of best practices in areas like domain-driven design, testing, and infrastructure as code
• Drive the overall technical and organizational strategy for the Care Engineering US team
• Represent the Care’s AI initiatives to external partners and contribute to the broader AI community

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave