Social Media Strategist and Community Manager

Summary

Join Code.org as a Social Media Strategist & Community Manager to oversee and execute all social media efforts, develop and implement a strategy, manage content, plan campaigns, monitor performance, and engage with the community.

Requirements

• Minimum of 8 years of experience leading large online communities
• Proven track record managing cross-channel content calendars
• Ability to effectively collaborate with internal teams and external partners
• Proficiency in social media management and analytics tools
• Excellent written and verbal communication and strong presentation skills

Responsibilities

• Develop and manage a comprehensive social media strategy that formalizes specific roles, audiences, objectives, and content for each platform
• Manage 'always on' cross-channel content calendars that feature both original and curated content tailored to each audience and platform
• Collaborate with designers, copywriters, and other in-house content creators to produce engaging multimedia content
• Grow Code.org's online community by initiating conversations, responding to comments, escalating issues, and creating a positive environment for users
• Build and maintain partnerships with relevant organizations, influencers, and community groups to help expand reach and engagement
• Manage ongoing performance reporting that helps translate platform analytics into actionable insights and recommendations
• Regularly monitor social media trends, platform updates, audience shifts, or other ongoing developments to inform our strategies
• Develop social media playbooks, guidelines, policies, and best practices while conducting regular training sessions for the team
• Develop and execute strategies for promoting livestreams, webinars, workshops, or other live events, including pre-event promotion, live coverage, and post-event recaps
• Collaborate with advertising and PR leads to advise on social advertising, influencer relations, ambassador programs, and other potential opportunities to expand the community

Benefits

• Technology subsidy consistent with our Bring Your Own Device environment
• Flexible, engaging, and remote working environment
• Paid time off: 3 weeks vacation annually, sick leave, and 'winter break' office closure the two weeks that include Christmas and New Years
• Medical, dental and vision premiums paid at 100% for FT positions and their dependents
• Option to participate in 403b retirement plan
• Annual professional development stipend