Remote Solution Engineer

Summary

Join a growing team of committed, experienced, and collaborative “Do’ers” who are passionate about solving the most complex cloud challenges as a Solution Engineer at DoiT.

Requirements

• Experience supporting customers in the following regions: BeNeLux, DACH, Nordics, Central Eastern Europe
• 7+ years experience at B2B SaaS software company in a pre-Solution Engineering role selling into both enterprise and mid-market accounts
• An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc
• Experience working with Amazon Web Services (AWS) or equivalent cloud, and Datacenter experience with knowledge of hypervisors like VMWare
• Strong data analysis skills and the ability /navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets
• Good practical understanding of cloud-centric architectures
• Comfort level working in a metric-driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics
• The ability to take complex pieces of technology and explain them in a simple and easy to understand way
• Solid verbal, written, presentation and interpersonal communication skills
• Intellectual curiosity, great problem solving skills and passion for continuous improvement
• Previous experience working with/presenting to executive level prospects and customers
• Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP processes
• Proven track record of success in a fast growing and scaling business

Responsibilities

• Work in conjunction with the sales team as a key technical advisor and advocate for DoiT while mapping value to the prospect’s needs
• Implement strategies to improve trial win rates, beat the competition, and develop stronger technical buyer relationships
• Contribute to, and employ, best practices in the execution of demos and trials as a subject matter expert on our SaaS packages and functionality
• Develop and deliver engaging demonstrations in collaboration with our Sales, Marketing and Training Teams to both business and technical users
• Understand and implement technical sales strategies based on competitive selling strategy
• Understand and manage complex technical sales processes in a complex IT environment with multiple departments and stakeholders
• Partner with Product Marketing on effective strategies to manage and deliver demonstrations, maintain demo environments, and respond to RFPs
• Present to prospects, customers and partners, at external events, conferences, seminars, etc
• Ensure timely entry of data into internal business support solutions
• Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness

Benefits

• Unlimited PTO
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program